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ICMI/Call Center Magazine Network                The International Customer Management Institute (ICMI) is one of the call center industry’s most established and respected organizations. Founded in 1985, ICMI delivered the industry’s first management-level conferences, educational programs and publications. While ICMI’s path-breaking work continues, the mission remains much the same: to provide resources and expertise that help individuals and organizations improve operational performance, attain superior business results and increase the strategic value of their customer contact services. Today’s ICMI melds the traditional focus on consulting, training, and high-level engagement with CMP’s strength in media and events to create a powerful one-stop-shop resource. Contact: PO Box 6177 Annapolis, MD 21401-0177 800-672-6177 or 410-267-0700 Fax: 410-267-0962 icmi@incoming.com URL: http://www.callcentermagazine.com/ Posted: 19th August, 2007 07:59 Site Title: ICMI/Call Center Magazine Network Site Desc.: The International Customer Management Institute (ICMI) is a global leader in call center consulting, training, publications and membership services. Category: Automobile equipment & GPS\ Telephony Specialized in: Icmi - International Customer Management Institute - Crm - Ivr - Voice Response - Customer Service - Call Center - Contact Center - Agent - Headsets - Acd - Convergence - Ip Telephony - Wireless - Voip - Computer Telephony - Cti - Internet Telephony - Pbx - Predictive Dialers - Speech Recognition - Asr - Contact Center Training/consulting - Acce - Call Center Demo - Call Center Magazine - Agent-hiring - Business Continuity - Call Logging - Agent Monitoring - Agent Coaching/training - Customer Satisfaction - Service Analytics - Help Desk - Agent Forecasting - Home Agents - Outsourcing - Agent Incentive Programs/tools - Knowledge Management - Readerboards - Workforce Management - Wfm -    Traffic Analysis     Similar Sites      Our mission statement at TelephonyWorld.com: TelephonyWorld.com is an on-line information resource and interactive buyer's guide for the Computer Telephony (CT) and Telecommunication industry. Our dedicated team of industry professionals share over 15 years of experience Welcome to Telephony Supply - wholesale telecom software and equipment: Telephony Supply is a leading wholesale distributor of telecommunications software and equipment. We represent a variety of manufacturers in addition to manufacturing our own line of telephones designed for Asterisk :: The Open Source Telephony Platform : Asterisk® is a complete IP PBX in software. It runs on a wide variety of operating systems including Linux, Mac OS X, OpenBSD, FreeBSD and Sun Solaris and provides all Webcast, White Paper, and Case Study Library: This library contains thousands of technology white papers, case studies, webcasts and product information on the latest telephony topics, products and technologies. Covering everything from PBX's, wireless telephony to fixed VoIP News and IP Telephony Resources: Squared Roots Publishing is a privately held web-based media firm based in Murfreesboro, Tennessee that has been tracking niche telecom markets and publishing news and market data since 1995. Over Call Center Software | Envision Telephony, Inc.: For more than a decade, Envision has been a key player in the evolution of the call center. With technological innovation at our core, we’ve partnered with our customers to Vertical Communications / IP-PBX Telephony Solutions based on VoIP: Vertical Communications is a leader in IP business phone systems. The Company is focused on the small-to-medium business (SMB) marketplace while also servicing a number of high-profile national product and Antique phones - We carry antique telephones, old phones / pay phones for sale.: Gregory R. Russell, Founder of Telephonymuseum.com got his start as a telecommunications history professional in 1976 when he was named Curator of Illinois Bell's Telephony Museum in Chicago. His responsibilities included Voice data and mobile communications management - Azzurri Communications UK: Azzurri is a converged voice and data communications specialist providing consultancy services to organisations worldwide We manage voice and data communications to help businesses large and small minimise costs and raise TAPI Telephony Control / Component Home Page - ExceleTel, TeleTools, TeleScope, FREE TAPI Sample Programs: Founded in 1995, ExceleTel Inc. is dedicated to providing world-class products and services for the computer telephony market. Our products empower individuals and organizations to boost customer satisfaction and improve First Data - Government Agency Solutions: At First Data Corporation (NYSE:FDC), we make buying and selling easier. It is that simple. Many of you do business with First Data everyday, although you may not realize it. Spectralliance: Spectralliance is a global telecommunications consulting firm which specializes in delivering optimal business and information technology solutions to high risk, high value business situations. Spectralliance brings to its engagements experienced   Automobile search terms Submit search form Car Directory | Contact Us | Submit Auto Site | Auto News | Auto Logos | Car Makers | Cars | © 2008 Automobile Directory